Jeff Schwartz – Senior Advisor Future of Work at Deloitte, VP of Insights and Impact at Gloat and Robin Jones – Principal, US Workforce Transformation Leader at Deloitte present key themes and and lead a discussion from the recently released report they co-authored – Orchestrating Workforce Ecosystems: Strategically Managing Work Across and Beyond Organizational Boundaries. Download a copy of the report here >>
This the third report in the research between MIT Sloan Management Review and Deloitte Consulting on the future of the workforce and focuses on the unique challenges of managing a workforce including employees, contractors, gig workers, crowds and everything in between. Reframing our management, leadership, integration and technology practices for this new reality is a big opportunity for executives across the organization. The report includes a workforce ecosystem orchestration index to help leaders chart their path forward.
Chat room transcript:
00:08:57 Kirolos George: Hi Everyone
00:09:13 Kirolos George: Saying Hi from Egypt 🙂
00:12:06 Dan Beck (Utmost): New Guy, no longer scared to speak: Dan Beck, firstname.lastname@example.org, +1.415.218.2182
00:12:08 Glen Hodgson: Please reach out: email@example.com
00:12:10 Chris “LINK” Duarte: Congrats John on the book. Saw your post last night on LinkedIn. Great work 🙂
00:19:02 Kirolos George: https://www.researchgate.net/publication/355944206_Literature_Review_on_the_Factors_Influencing_the_Decision_to_Participate_in_Freelancing_Platforms_A_Prespective_to_Egyptian_University_Graduates
00:22:14 Eric Williams: Hello Everyone. My contact information 973-865-8675 firstname.lastname@example.org
00:24:37 Lucas Meyers (he/him): Gotta wonder if your publisher uploaded your book into Sagemaker for pipeline powered editorial notes to optimize sales…
00:24:57 Mitch Catino: Hi everyone! First time here, Mitch Catino with GigSmart and my contact info is email@example.com – 513-226-9647
00:25:12 John Healy: Link to the directory… http://directory.transformationofwork.org/
00:26:45 Mafé Rabino: Thank you John H. for the link🙂
00:28:51 CTW: Jeff Schwartz: https://www.linkedin.com/in/jeff-schwartz-deloitte-consulting-us/
00:28:54 CTW: Robin Jones: https://www.linkedin.com/in/robin-jones-67839ba/
00:33:18 Cynthia Hansen: Allison, could you share the paper you just mentioned? Thanks! Cynthia
00:33:26 CTW: Download the Orchestrating Workforce Ecosystems report here: https://sloanreview.mit.edu/projects/orchestrating-workforce-ecosystems/
00:36:25 David No: Amazing insights, thank you so much!
00:36:50 David No: My apologies that I have to jump to another call. Thank you for presenting!
00:37:00 Dyan Finkhousen: Thanks David!
00:37:45 John Healy: recordings are all posted on the CTW website under “insights”
00:39:33 CTW: Thanks, John. Call recordings: https://transformationofwork.org/blog
00:41:47 Chris “LINK” Duarte: Culture, language barriers,
00:42:08 Chris “LINK” Duarte: defining vocabulary is not universal
00:46:05 Arthur Ransier: I’m so glad you’re critical of that data point! I feel the same way about organizations who claim to have effective strategic workforce planning — yet make such small investments in L&D and claim, year-after-year for the last decade, that a “talent shortage” is their number one challenge
00:46:38 John Healy: @Robin…do you see the systems/tools coming together to maker for more effective orchestration?
00:53:41 Chris “LINK” Duarte: How and where is “people culture” considered in this model?
00:58:53 Chris “LINK” Duarte: Do all the different departments like working together? They used to exist in silos and “do not play well with others”, has their desire to have collaboration increased?
00:59:45 Dyan Finkhousen: Our shift was triggered shortly after launching the Digital Transformation effort – recognizing the market demanded a different operating model. We stepped back and looked at the entire value creation lifecycle from strategy to commercialization – put all the potential value creators (digital, business and human) on the table as options, and re-evaluated all the components of our operating model, removing outdated assumptions and updating outdated policies and procedures. Very intentional redesign / expansion of the operating model. Required transforming mindsets first, then methodology.
00:59:58 Chuck Hamilton: It seems like we are mostly talking about leading organizations welcoming change. Thos e companies needing to change to grow their business. What about the those companies that don’t get the change coming? E.g. https://www.bloomberg.com/news/articles/2022-06-01/musk-s-tesla-ultimatum-return-to-office-or-work-somewhere-else?srnd=premium-europe&sref=Jr3EYbh2 How do we speak to these companies?
01:00:02 John Healy: good question @Link….I suspect that the need to collaborate – recognized or demanded – is one of the “triggers” Balaji asked about
01:02:02 Chris “LINK” Duarte: Good points made above. I would like to hear about what some of the best practices you all are using to enhance and improve the ways that leaders are getting the various departments to communicate with one another willingly. What are some of the best practices that enhances engagement in coworking
01:03:00 Chris “LINK” Duarte: @Dan! Keep coming! Welcome to the fam!
01:03:17 Kirolos George: Looking forward to connect with you 🙂
01:03:18 Kirolos George: https://www.linkedin.com/in/kirolosgeorge/
01:04:13 CTW: Great to see you here again, Kirolos!
01:04:18 Chris “LINK” Duarte: YES!
01:05:01 Dan Beck (Utmost): Well done Robin and Jeff. Super exciting
01:05:13 Glen Hodgson: Need to jump off at the top of the hour: thanks all!
01:05:44 Arthur Ransier: This dialogue reminds me of “jobs-to-be-done theory”…. maybe we should call it “work-to-be-done theory”
01:05:58 John Healy: +1 Arthur
01:06:25 Chris “LINK” Duarte: that list is sooo long Arthur
01:06:28 Jeff Schwartz: +1 Arthur. Work to be done… who/what can do it!
01:06:31 Mafé Rabino: How important is “transparency” in orchestrating workforce ecosystem?
01:06:56 Arthur Ransier: Does anybody know Professor Clayton at HBS? Does he have a perspective on open innovation?
01:07:17 Mafé Rabino: Yes! @Athur, great man.
01:07:29 Arthur Ransier: did* I’m sorry
01:07:34 Arthur Ransier: I didn’t realize he passed away :'(
01:07:52 Mafé Rabino: yes awhile back
01:09:10 Eric Williams: There is definitely a hurdle to clear in defining who is truly going to be the trusted and impartial choreographer leading integrated strategies. Define the journey, lead the journey, measure the journey.
01:09:19 Bryan Pena: Great stuff guys!
01:09:53 Todd Brous | distillet: Thanks!
01:09:54 Mafé Rabino: Thank you Everyone for a great discussion.
01:10:00 Eric Williams: thanks everyone
01:10:01 Arthur Ransier: Thank you for a great dialogue today!!
01:10:06 Dyan Finkhousen: Amazing – thanks so much!
01:10:13 CTW: Thanks, Jeff and Robin for presenting today!
01:10:18 Jülide Sünter – XING.com: Thank you for sharing